Privacy Policy
Effective Date: July 15, 2026
1. Introduction
At FeneFlow, we respect your privacy and are committed to protecting the personal data of our users, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website, software platform, or services.
By using FeneFlow, you consent to the practices described in this policy.
2. Data We Collect
We only collect the information necessary to provide and improve our services. This includes:
- Personal Information: Name, work email address, company name, and phone number when you request a demo or contact us.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited (collected via standard analytics).
- Service Data: Data inputted into our platform by authenticated users necessary for operations (e.g., product configurations, production schedules).
3. How We Use Your Data
We use the collected information for the following purposes:
- To schedule demos and respond to sales inquiries.
- To provide, maintain, and improve our software platform.
- To send important updates, security alerts, and support messages.
- To monitor website performance and prevent fraudulent activity.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information only in the following circumstances:
- Service Providers: We may share data with trusted third-party vendors who assist us in operating our website or platform (e.g., cloud hosting providers, email services). These vendors are contractually bound to protect your data.
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
5. Your Rights (GDPR & CCPA)
Depending on your location, you may have specific rights regarding your data, including the right to:
- Access the personal data we hold about you.
- Request the correction or deletion of your data.
- Opt-out of marketing communications at any time.
To exercise these rights, please contact us at privacy@feneflow.com.
6. Security
We implement industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, loss, or misuse.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: privacy@feneflow.com
Address: 123 Innovation Drive, Lewisville, TX 75067, USA